Experience across multiple technology platforms, cloud technologies, and multiple industry sectors.
Multiple technology partnerships to help provide the best solutions for you and your business.
From cloud technologies like Azure, Microsoft 365 and Backups, hardware and software sales, and networking solutions - A solution to fit your business needs.
IT services cover a wide range of things from installing new network switches, wireless access points, phone system or business grade internet lines.
All services provided either come directly from us or in tandem with some of our trusted partners.
New cloud based phone systems built directly into Microsoft Teams for under 300 employees, or Hosted 3CX phone systems provided by Spitfire Networking.
Business grade internet lines ranging from standard 80Mbps VDSL lines, to 1Gbps leased lines. Site to Site MPLS circuits and SD-WAN connections provided by Spitfire Networking.
To find out more about all the services, check out the links above, or get in touch with via email or phone.
As part of all our services offered, you and your end users will be given access to our support channels to be able to keep track of issues, raise new requests or simply reach out to ask a question about a system or service.
Either via email, phone or a dedicate web portal, which features some how to guides for getting started when using a Managed IT Service Provider, as well as being able to see all open ticket requests you have with us, and the resolution.
As well as this, a pro-active approach is taken to all services - for hardware, remote monitoring and management is installed to be able to give live data on how devices are performing.
If any issues or errors start to occur, it will notify us so we can start investigating before the problem starts to impact your performance, thus reducing overall downtime.
Our services are often supplied via 3rd party partners.
We have joined up with these partners to be able to offer the best in overall IT solutions, and bundle them together in our package offerings.
To help us be able to implement and maintain these, we regularly keep up to date with these technologies as they update, and implement new features, as well as carry out training courses to be able fully take advantage of these - in fact some of out partners require us to complete mandatory training, and pass several exams before we are even allowed to deploy their software or hardware for customers.
So you can be assured that we know the products we are using, and can support them to the best of our ability - but you can also rest assured that we also have the support channels available of those partners directly, should we ever need their extended expertise.